What is your Returns Policy?

We offer a full refund or exchange on non-sale items if returned within 14 days of purchase. If you would like to exchange your purchase, just let us know what you're returning and what you'd like in exchange. Goods must be in mint condition, with no signs of use. Sale items are final sale only and cannot be returned for a full refund or credit. Just send us an email if you need to take us up on this - Contact Us. To exchange your item, it is at a small cost of $7.

Who pays for the return postage?

If your special package arrives and your goods are damaged or faulty, just Contact Us within 14 days of purchase to organise a replacement, quick smart! The only exception to this is for international customers, we will pay for the shipping of the new item, but you will need to pay to get it back to us.